Comcast XFINITY → [Connectivity] Horrible upstream power? My speeds generally seem fine, although I have not gamed lately. [Connectivity] Arris TM822G Modem - US Light turns Orange, [NV] Problem with Internet connection (I think it's upstream), « [NEWS] Comcast Offers Broadband Price For Life Promotion. Then after a reboot, this happened ( I lost all but one upstream channel:) http://imgur.com/a/5HaFj. I think you might be confusing Upstream power with down stream power. I purchased a new Modem Netgear C6300. ANSWERED: What is Xfinity Stream on Roku and how does it work? I had have an Arris SBG67832-AC and only 1 upstream channel out of 4 was bonding. Make sure that the clients without Internet are connected to the SB8200 cable modem with an Ethernet cable or connected to a router's Wi-Fi SSID or Ethernet connection. That is what the FCC calls for to hit the back of tv with. To setup an Xfinity Gateway, you'll want to to first download the Xfinity xFi app by clicking here or you can download directly from the App Store or Google Play. or it might be some intermittent noise problem or connection causing the return to fluctuate faster than the cmts can adjust the modems transmit level. I thought it was a little strange myself, which is why I posted it here. Press question mark to learn the rest of the keyboard shortcuts. I suppose that could cause signal issues? In that context he is speaking of the CMTS, not your modems upstream transmit. Think of this measurement as how loud your modem has to scream to be heard by the CMTS. That's just what the tech told me. It is a challenge to build a transmitter that can send multiple carriers at the highest power level without generating too much noise of its own. yea that sounds like the upstream receive power that's -2.9. if it's only -2.9 and your transmit is 38 that could suggest a few things. Any idea on what can be going on and will this affect me for gaming/packet loss/etc? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you're interested in moving forward, I will need to know what days/times work best for you. What kind of signal levels do I want on my cable modem? Upstream send channel cannot be acquired: Upstream channel is lost : Flashing: IP registration is unsuccessful: IP registration is lost: Verify If Any Clients Has Internet Access. It began with decent power but high uncorrectable: http://imgur.com/gallery/rWjtP. I've called tech support about 8 times and had three tech visits, but the packet-loss problem kept occuring. If it's higher than about 50 dBmV, your cable modem may intermittently go … Time To Treat Broadband Like The Essential Service It Is; Starlink Beta Outperforms Most Internet In The US; + more news, Stonepeak Acquires Astound, 6th-Largest US Provider, For $8.1B; AT&T Loses 6 Million Video Subs In 2 Years; + more news, Surprise! You had a signal problem before and after logos on your bill changed that is just now presenting itself. Upstream power levels should be between 40 - 50 dBmV. If your modems power is outside that range you may have some packet loss and latency issues or connectivity issues. Down load speeds are 150 Mbs upload speed is only 10Mbs. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. It is almost impossible to have that low of an upstream. My MAC address is registered and the technical support at Time Warner can see my modem online, they can even reset it. O is the reference for good signal. ANSWERED: How do I log into my Xfinity provided Modem? The only thing I can think of is that I am in a large (tall) condo and the faceplates on my unit were swaped for dual coax/network cable faceplates. Ever since I've had Comcast(1 year now) I've had spotty(at best) service. Press J to jump to the feed. Unfortunately, Xfinity thinks 1.2 TB is good enough when I have a family that now works/schools from home and everyone watches Netflix 4K. I wonder if the cable in the wall got nicked or if it is bent too far. Do these signal issues cause a speed problem, or is it something I should just monitor? My modem has been acting strange for the past few weeks, in the sense of its power levels. If you have questions about your services, we're here to answer them. Find solutions, share knowledge, and get answers from customers and experts. Our community is your official source on Reddit for help with Xfinity services. Second that. Welcome to the Xfinity community! Speed tests are decent but I noticed the modem started getting a lot of uncorrectable. Connectivity, Equipment, WiFi & Managing Your Network, Using Email & Web Browsers With Xfinity Service, On Demand Movies & Shows, Trouble with a Program, Support for Xfinity Flex Service and Equipment, Voicemail,Call Waiting, Caller ID & Other Features, Personalize, manage and control home WiFi with the xFi mobile app, web portal and app on X1, Mobile app for Smart Communities customers, Questions About Your Bill, Changes to Your Bill, Get answers from Comcast Agents & Customers like you, Xfinity Home Self Help and Troubleshooting Articles, ANSWERED: Comcast's Terabyte Internet Data Usage Plan, ANSWERED: How to Link, Unlink, and Switch Between Multiple Xfinity Accounts, ANSWERED: How to get multiple IPv4 addresses for your modem, ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex, ANSWERED: How to Use a VPN with Your Xfinity Internet Service. Downstream and Upstream Lights Blinking No Internet I am trying to connect to the internet via Time Warner (now Spectrum) internet. It also says on my modem diagnostic page that my upstream power is 38dbmv, so that's way different than what the tech says! John, thank you so much for checking into this! Comcast XFINITY → [Connectivity] ... my upstream power level went up as high as 59. Finding Answers in the Xfinity Knowledge Base. Comcast tech support told me my modem was bad. Then my power levels on downstream went to about 15. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. If you open the user manual and visit pages 6 and 8, you'll notice the upstream LED should be either off, solid amber, blinking amber, or solid green. The best course of action at this point would be to have a tech scheduled out to your home to certify the levels and balance things a bit better for you. Extended upstream power allows modems to send at powers up to 61 dBmV per channel. USF Review Reveals Several Serious Flaws; AT&T Tries to Package U-verse, TV Now in DirectTV Sale; + more news, That time of year, for Joy and Rate Increases - Internet. Looked into this for you, /u/benwells, and I'm seeing poor upstream power levels going back to 2/20, along with some intermittent noise. Your signal isn't as clean as it should be, but I'm not seeing anything that indicates an issue on the lines in the area. If connecting your own modem, please click next below to continue. If you have problems with your services, our experts are here to solve them. uniqs 1015: Share « [NEWS] Comcast Offers Broadband Price For Life Promotion • [Speed] … So what does blinking green mean? First it might just be a badly configured CMTS. If you are transmitting less than 40 dBmV, your upstream SNR will degrade (If you're whispering and the CMTS is shouting at the same time, they'll have trouble hearing). Desktop Audio...A Little Further Down The Rabbit Hole. 16 Down 4 Up channels. Currently, early in 2015, modems do not yet support these highest levels, it is common to find support up to 54 dBmV. I've had ZERO luck with the crappy modems/routers Xfinity has supplied, so I got my own equipment and have had no issues since. with the new Modem. Still only getting 1 Upstream channel bonding. ANSWERED: Troubleshooting your XFINITY Internet connection when the US/DS lights are blinking, ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control, ANSWERED: Tips for troubleshooting your Xfinity Internet connection. Made the switch to AT&T TV from "UVERSE TV", Movie scenes like the 2 examples I have listed-bully gets a beatdown. The specs required by Comcast for signal on a modem for installs or service calls is +10 to -10 for receive power and 40 to 50 for transmit power.

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